Terms of Service

Welcome to The French Floret Soap Co.

Thank you for visiting The French Floret Soap Co. By accessing or using our website, you agree to the following terms and conditions. We encourage you to read them carefully.

1. Overview

The French Floret Soap Co (“we,” “our,” or “us”) provides handcrafted soap products made in small batches. By using this website, placing an order, or interacting with our content, you agree to these terms.

2. Handmade Product Disclaimer

Each bar of soap is handcrafted in small batches, meaning no two will be exactly alike. Variations in color, design, and texture are natural and should be expected.

3. Orders & Payment

  • All prices are listed in USD and are subject to change without notice.

  • All orders are subject to sales tax.

  • Payment is required at the time of purchase. We accept major credit cards and other secure payment methods at checkout.

  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

4. All Sales Are Final

Due to the nature of our handcrafted products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. If you experience an issue with your order, please reach out to us at hello@frenchfloret.com.

5. Shipping & Processing

  • Orders are processed in the order they are received and typically ship within 3-5 business days.

  • We are not responsible for shipping delays once the package is in transit.

  • If your package is lost or damaged in transit, please contact the shipping carrier directly.

6. Product Use & Liability

  • Our soaps are made with high-quality, skin-friendly ingredients. However, please review ingredient lists carefully before purchasing if you have allergies or sensitivities.

  • Discontinue use immediately if irritation occurs.

  • The French Floret is not responsible for any individual reactions or sensitivities to our products.

7. Intellectual Property

All content, images, product descriptions, and branding on this website belong to The French Floret and may not be copied, reproduced, or distributed without permission.

8. Privacy & Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use of the website signifies acceptance of these terms.

10. Contact Us

For any questions regarding these terms, please reach out to us at hello@frenchfloret.com.