Privacy policy.

Effective Date: March 1, 2025

At The French Floret Soap Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our content.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you browse our website or place an order, we may collect the following types of information:

  • Personal Information – Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase.

  • Order Information – Products purchased, order history, and transaction details.

  • Website Usage Data – IP address, browser type, device information, and browsing activity through cookies and similar technologies.

  • Communication Preferences – If you sign up for our email list, we collect your email address and preferences for receiving updates.

We collect this information to fulfill orders, improve your shopping experience, and communicate with you effectively.

2. How We Use Your Information

We use the information we collect to:
✔ Process and fulfill your orders – Including payment processing, shipping, and order confirmations.
✔ Provide customer support – Assisting with inquiries, requests, or issues related to your order.
✔ Improve our website and services – Using browsing data to enhance the user experience.
✔ Send occasional marketing emails – Including product updates, exclusive offers, and brand news (only if you opt in).

We will never sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Like most websites, The French Floret Soap Co. uses cookies and similar tracking technologies to enhance your experience.

What Cookies Do:

  • Help the website remember your preferences.

  • Enable faster checkout by saving your shopping cart.

  • Provide analytics on website traffic and interactions.

You can control cookie preferences in your browser settings.

4. How We Protect Your Information

We take data security seriously and implement appropriate safeguards to protect your personal information from unauthorized access, loss, or misuse.

  • Secure Payment Processing – Your payment details are encrypted and handled through trusted third-party processors.

  • Restricted Access – Only authorized personnel can access your personal data.

  • SSL Encryption – Ensures your connection to our website is secure.

Despite these measures, no online transaction is 100% secure, so we encourage customers to protect their login credentials.

5. Third-Party Services

We may use third-party services (such as payment processors and shipping carriers) to fulfill orders. These third parties have their own privacy policies, and we encourage you to review them.

Examples of third-party services we may use:

  • Payment Processing – Stripe, PayPal, or Apple Pay

  • Email Marketing – Squarespace or Flodesk

  • Website Analytics – Google Analytics, Squarespace Analytics

These services are used only to enhance your experience with The French Floret Soap Co.

6. Your Rights & Choices

You have the right to:
✔ Request access to the personal data we store about you.
✔ Update or correct your information if inaccurate.
✔ Opt-out of marketing emails at any time by clicking "unsubscribe" in our emails.
✔ Request deletion of your personal data (unless required for order fulfillment or legal purposes).

For any privacy-related inquiries, please contact us at hello@frenchfloret.com.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please reach out.